www.megacomplaints.com - MEGA Life and Health Insurance Company

Thank you for visiting the MEGA Life and Health Insurance Company

We want to hear from you! MEGA is interested in hearing your questions, comments, compliments, and even your MEGA complaints.

At The MEGA Life and Health Insurance Company, we believe that consumer choice and customer satisfaction go hand in hand. We share these beliefs with our parent company, HealthMarkets^SM. We are proud to offer some of the most flexible and advanced coverage options in the health insurance industry today. MEGA is proud to offer a range of health insurance products from indemnity plans to catastrophic plans. If you select one of our more benefit rich plans, you will lower your out-of-pocket expenses even more. We also offer a range of optional rider and supplemental coverage such as dental, vision, life and disability insurance, as well as prescription drug coverage. We believe these plans offer value and represent the greatest flexibility for individuals, the self-employed and small business owners.*

Our company is committed to customer satisfaction and has policies and procedures in place to ensure quality customer care. Specifically:

We annually train and test all our agents to make sure they understand our products and explain them properly. In some states our agent training program qualifies for the Continuing Education credits required of all insurance agents.
When our customers purchase scheduled plans, we contact them to make sure selected benefit options and payment methods are fully understood. Since 2005, we have made approximately 160,000 calls nationwide for this purpose. This allows us the opportunity to fully explain selected plan benefits and answer questions for our customers, and allows them the opportunity to change or cancel coverage.
Our dedicated Consumer Affairs department is standing by to answer questions or investigate issues. If you have a question or concern, please contact us at 866-789-9278 or submit your information via the web form below.

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*Optional benefits require additional premium and are not available in all states. Market and plans vary by state. Please contact the company, or visit www.megainsurance.com for more information. Exclusions and limitations apply. Association group plans, where available, require association membership.
M/001239 rev.10/2006